Uninstalled the EE_Toolset and now can't launch System Manager

Question

I uninstalled our copy of Engineer Toolset off our Orion server to restall it on my laptop.  After having uninstalled it, I can no longer launch System Manager or Map Maker.  I can sucessfully log into the web interface and it appears to be functioning except my map is not showing.

I ran the config wizard with no luck.  Any assistance anyone can offer will be greatly appreciated.

Thank you.

FormerMember · Answer

Ran the repair, but when the Config Wizard launched, it ended up tanking.  See below errors from the 'Configurationwizard.log':

2009-02-10 13:40:29,154 [6] ERROR ConfigurationProgressScene - Could not Alter DataType of WebSettings.SettingValue to nvarchar(255)[Microsoft][ODBC SQL Server Driver][SQL Server]String or binary data would be truncated.
[Microsoft][ODBC SQL Server Driver][SQL Server]Warning: The table 'WebSettings' has been created but its maximum row size (8075) exceeds the maximum number of bytes per row (8060). INSERT or UPDATE of a row in this table will fail if the resulting row length exceeds 8060 bytes.
[Microsoft][ODBC SQL Server Driver][SQL Server]The statement has been terminated.
2009-02-10 13:40:29,170 [6] ERROR ConfigurationProgressScene - Exception while configuring plugin Orion Network Performance Monitor component Orion Network Performance Monitor Database. System.Runtime.InteropServices.COMException (0x80041FD8): Exception from HRESULT: 0x80041FD8

My map is now appearing on the web interface, but I can't manage anything.

Thanks in advance.

Yann · Answer

Hi,

Run a repair on the Orion application.

Start > Control Panel > Add/Remove Programs

Left-Click on Orion Network Performance Monitor and select Change.

In the wizard select Repair and follow the steps.

You will have to re-apply the latest service pack after repairing the installation.

Let me know if that helps.

Thanks,

Yann