Unable to Add Node (choose resources hangs) after 11.5 upgrade

justin.spencer

Hello Thwack Peeps!

I would imagine this has been answered.. but searching hasnt turned anything up..

Here's the issue: SNMP Tests Successful.. and then NPM hangs on the Choose Resources screen..

4-20-2015 3-28-47 PM.png

Any help is appreciated!

Thanks!

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npm v11.5

add_nodes

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peterdeker

Hello Justin

Not much help, but i am having the same problem, but only with my primary poller. The secondary polling engine Works like a charme....
Hope somebody can figure this out.

Regards
Peter

jarrenlloyd

I'm using WMI but am having the same problem. Also does it on existing nodes when Listing resources

nick.myers

Hi,

I am having the exact same issue when trying to monitor a new node....did you manage to get a fix for this?

Thanks

dlepi

I'm also having this problem now. I noticed the issue the issue today. Only change I've made was updating NCM to the latest version about 5 days ago.

janene16

Do you have SAM installed as well? What is the exact version of your Orion platform?

dlepi

We should be on the latest. Orion Platform 2015.1.3, NCM 7.4.1, NPM 11.5.2, SAM 6.2.1

Edit: I guess we're a couple minor versions behind.

janene16

Since you updated NCM to the latest, the Orion also got updated (from 2015.1.2 to 2015.1.3).

You can fix this by applying Hotfix 1 for Core. Download this from your Customer Portal and apply to your Orion server:

SolarWinds Orion Platform 2015.1.3 Hotfix 1

This hotfix addresses these issues:
* Ignoring interfaces does not work when their caption was changed.
* There is a Long Running Query Warning issue for OrionMap.
* List resources fail.