when I add a Node (via ICMP) It successful but after polling It show node is down. On solarwinds server via CMD, Node reply normal. How can I fix issue? thanks!
A couple of things:
1) Try adding the device through a Network Sonar Discovery versus manually through manage nodes. If ICMP fails during a discovery, you will know upfront versus having to wait for a polling cycle to complete
2) Do you have more than one SolarWinds polling engine? The ICMP will come from the assigned polling engine and could still be blocked via firewall.