Solarwinds NPM Support for Huawei Model Metro 500 / OSN 1500

Question

Hi SW Users/ Team,

Anyone here who are currently monitoring these Huawei Devices:

a.) Metro 500

b.) OSN 1500

bshopp · Answer

OK the changes we made were in 10.  The RC should be in your portal if you want to upgrade to 10 and do your testing there.  Also please feel free to reach out to me or have the Huawei engineer reach out to me as we would like to make sure we have full support for them in our product.

jedski · Answer

Version 9.5.1

Still unable to monitor the utilization or get any other information on these devices.

Will provide an update after our testing this afternoon together with Huawei Engr.

bshopp · Answer

Are you trying this in 9.5 or 10?  We made some tweaks for Huawei monitoring in 10, but cannot guarantee it will work in 10.  When you get to 10 can you add them and report back.  If they don't work send me a PM, I would like to get some SNMP Walks from you for these devices.