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Energywise secrets?? - keep showing me " energywise Capable

Does anyone have a hidden secret to getting NPM to see the Cisco switches energywise ? I'm fairly confident the configs are correct on the switch because I can do all show commands

and see the power usage on each port. The port turns on and off using the recurring times I setup in the lab. I just cannot get Solarwinds NPM to read the switch as ENABLED instead of

it showing capable. I am NOT getting any Energywise readings and it's absolutely killing me. I have added the node re-added the node, manual add, discover wizard. and I am not

have much luck with it.

I have a 3750G POE running the latest energywise recommended code 12.2(50) SE3

Is there a secret check box or button I should know about? There usually is with all things , anyone have ideas?

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Accepted answers

shandam

as simple of an issue this was, I thought I would report back that SP3 installed fixed it. It now comes back as Energywise Enabled on devices that I configured for

Energywise.

All comments

floyd.may

You might get a faster response if you post this in the Orion NPM forum.

AllisonB

I moved this to the NPM forum for you.

bshopp

No secret checkbox, what version and SP level of 9.5 are you running? We do have a check for IOS version which depending on which SP you have could be the reason you do not see them in NPM.

shandam

I am using 9.5 I dont see any service packs when looking at

ABOUT> NPM

bshopp

Look at the footer of the web console, it should say NPM 9.5 SP?

shandam

I dont have a serice pack installed, and I noticed a SP3 available, let me try that
and will post results after testing.