ISSUES WITH REPORT SCHEDULER - EMBEDDED CONTENT NOT SUPPORTED IN NPM VERSION 12?

mbjurlin

We recently upgraded to NPM 12.01 and have found that all the email alerts that used to contain embedded content (high receive/transmit for example, top talkers, netflow details) now provide those details in a PDF attachment.  I opened a case with the support team and was told the behavior in  version 12 changed and embedded content is now longer supported.  

The embedded content format was much more user friendly and it would be great to have it back.

Has anyone else seen or been told this?

Thanks al!

mwb

I have the exact same issue.  Long story short, I had to execute on an alert to send a report only if certain criteria were met.  I pointed the alert email at the report URL and sent as HTML within the email.  After recent Orion changes, this is no longer possible and I was told that it was no longer possible to send anything from an alert as HTML within the email - which is bizarre because it not only removes functionality, but it also still exist with the report scheduler.

It's far more useful to send a support team information in an email - something that requires more than a single variable in a body email - whether that is a web graphic or a full report of data the way that I did previously.

Sending as a PDF sends the information, true - but it's nonsensical to remove the functionality and now ask Support team members to download and open the PDF just to glance at the listed data or the pictured web resource.