Hey there THWACK community - this is the first of likely several questions and posts that I'll be making on these forums. I've recently inherited the administration of the SolarWinds monitoring platform for a small ISP. We currently make use of NCM, NPM, NTA, and SAM. I'd like to improve the information given in the email alerts received for the various SNMP traps set up on the company's devices.
Here's an example of one of the alerts set up in the SNMP Trap Viewer. These alerts are configured to send to an email group monitored by the networking staff. This example is a common "IF-MIB:linkUp" alert:
Subject: Interface Link State Change on 192.168.230.70 2/14/2019 10:26 AM : There was an interface link state change on 192.168.230.70. Please see below for the original trap message: IF-MIB:linkUp SNMP Trap Received Time:2/14/2019 10:26:04 AM Source:192.168.230.70(192.168.230.70) Community:edited Variable Bindings sysUpTime:= 17 days 13 hours 38 minutes 22.94 seconds (151790294) snmpTrapOID:= IF-MIB:linkUp (1.3.6.1.6.3.1.1.5.4) ifIndex.54:= 54 ifAdminStatus.54:= up(1) (1) ifOperStatus.54:= up(1) (1) |
I'm specifically interested in how to go about adding more information to these trap alerts, such as including the host name of the device, and the interface number that the trap has alerted on. In this example, the device is a Cisco SG300-20 switch, and the alert fired on interface GE6. How could these be added to the alerts?
There are plenty of other alerts that we receive that I'd also like to add information to, with various other MIBs. Would this require software such as the SolarWinds Engineer Toolset or the SNMP Trap Editor? Reading this SolarWinds article, it sounds like this may be what I need. I'm new to SolarWinds and SNMP as a whole, and greatly appreciate any guidance.
