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Dedicated Alarm Console

Hi All,

Is there is separate alert console for this tools where operator can assign the alerts to the trouble shooters ,apart from auto mailing is this available .

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All comments

d09h

Something like this? Note that web users can acknowledge alerts on their own:

http://oriondemo.solarwinds.com/Orion/NetPerfMon/Alerts.aspx_

praveen_v

But how the alarm can be assigned from console by NOC operators

d09h

If you already have a ticketing system (since NPM is not a ticketing system): https://support.solarwinds.com/Success_Center/Network_Performance_Monitor_(NPM)/Third_party_ticketing_system_integration_

If you do not have a separate ticketing system that you integrated with NPM, alert acknowledgement may be the closest functionality. You could ask for new functionality via a feature request: https://thwack.solarwinds.com/community/network-management_tht/orion-network-performance-monitor/orion-network-performance-monitor-feature-requests_