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Lost alerts from Beta Alert Manager

Recently, I noticed that I stopped receiving certain pages from Orion. I am using the Beta Alert Manager. I look at the Alerts and they are all gone. Anyone ever have this happen? Is there a way I can restore them? It took a long time to configure them all and I don't really have the time to do it from scratch again.

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pguenther

I restarted the server and seem to have the alerts back now. Not sure what happened though.

mfinnigan

I have seen something weird. When you copy an alert in the beta alerting engine, the trigger and reset actions disappear in the original (but are now in the copy.)

I haven't confirmed that this happens every time in exactly this fashion, but I've seen it happen a lot.

Network_Guru

Yep, these are known issues with the Beta Alert Manager:

www4.solarwinds.net/.../topic.asp
www4.solarwinds.net/.../topic.asp

-=Cheers=-
NG

pguenther

Even after reboot I found that alerts were not being triggered although the old alert engine was working fine. I checked out those other discussions and found that a reinstall fixed the problem. Today, however I have had the same thing happen AGAIN. I will do the reinstall again, but does any know why this keep happening and how to prevent it? I notice the BAM also becomes very sluggish when navigating the interface and often hangs for minutes at a time when this happens. I see an entry in the event viewer from last night for the Alerting Engine (not sure if it is related or not).

Event Type: Information
Event Source: AlertingEngine
Event Category: None
Event ID: 0
Date: 9/19/2006
Time: 12:15:40 PM
User: N/A
Computer: VCOLSW01
Description:
Exception in MainTask Loop
There is already an open DataReader associated with this Connection which must be closed first.

For more information, see Help and Support Center at go.microsoft.com/.../events.asp.