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Job Scheduler Stopping and Starting

We had trouble with the Job scheduler service stopping all the time. We were not able to add custom pollers to nodes and also not gather and statistical data from any nodes. We tried re-installing SP2 for NPM9.0. No success. Then I upgraded to NPM9.1. The problem fixed itself. But 3 days later the scheduler quit again at 2:30am in the morning. Since then I have tried all fixes that I can find on the thwack that may solve this but to no avail. Anyone with any other ideas on how to get the Scheduler going again.

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Accepted answers

khan74

Fix was found for NPM 9.5 SP3.

SQL Server Compact is needed for JobScheduler to work, version 3.5 SP1.

You can also find the installer of this on Solarwinds server in:

C:\Documents and Settings\All Users\Application Data\SolarWinds\Installers\SSCERuntime-ENU-x86.msi

All comments

aLTeReGo

If the Job Scheduler Service is starting and stopping intermittently, it may be due to a corrupted or excessively large Job Engine database. The following procedure corrects this issue by replacing the corrupted Job Engine schedule data file and restarting related services.

To replace a corrupted Job Engine schedule data file:

1. Click Start > All Programs > SolarWinds Orion > Advanced Features > Orion Service Manager.
2. Select each of the following services, and then click Stop:

SolarWinds Orion Information Service
SolarWinds Network Performance Monitor Service
SolarWinds Alerting Engine
SolarWinds Syslog Service
SolarWinds Trap Service
SolarWinds Job Scheduler
SolarWinds Job Engine
SolarWinds Orion Module Engine
SolarWinds Orion NPM
and any other Orion NPM or Orion module engines and services.

3. Navigate to C:\Documents and Settings\All Users\Application Data\SolarWinds\JobEngine\Data\, and replace the existing JobEngine.sdf file with the new JobEngine.sdf file attached.

4. Open the Orion Service Manager again, and restart all services, in the following order:

SolarWinds Job Engine
SolarWinds Job Scheduler
SolarWinds Orion NPM
SolarWinds Orion Module Engine
SolarWinds Orion Information Service
SolarWinds Network Performance Monitor Service
SolarWinds Alerting Engine
SolarWinds Syslog Service
SolarWinds Trap Service
and any other Orion NPM or Orion module engines and services.

JobEngine.zip

Mkuryluk

Great that seemed to fix the issue.

neilmborilla

Hope this will resolved my problem too..... the event viewer of my box bombarded with this error

khan74

I'm having the same issue as well. The attached JobEngine.zip file and process will also work for NPM 9.5 SP3??

Thanks,

bshopp

In theory it should, but we have not tested the zip with 9.5 SP3. Safest bet would be to log a case with support