Universal Device Poller Variables

bwiechman

What variables are typically populated for UnDP alerts? I've been trying to troubleshoot a couple alerts that aren't always providing the information that I was looking for so I dumped out all the variables that the docs list as valid for a custom node poller but the results below are typical. As you can see only a small subset of the information is actually populated. According to the docs Rate/Status/RawStatus/Total will be populated differently depending on the MIB Value Type, but I don't get any useful information from any of those variables either.

Alert Email:

${Nodename} is tracking less than 4 satellites. ${Datetime}
${CR}
Status ${Status}${CR}
Rate ${Rate}${CR}
Raw Status ${RawStatus}${CR}
Total ${Total}${CR}
Poller Type ${PollerType}${CR}
Assignment Name ${AssignmentName}${CR}
Assgn ID ${CustomPollerAssignmentID}${CR}
int id ${InterfaceID}${CR}
Node id ${NodeID}${CR}
poller id ${PollerID}${CR}
time unit id ${DefaultDisplayTimeUnitID}${CR}
desc ${Description}${CR}
ena ${Enabled}${CR}
format ${Format}${CR}
group ${GroupName}${CR}
history ${IncludeHistoricalStatistics}${CR}
last change ${LastChange}${CR}
last utc ${LastChangeUTC}${CR}
mib ${MIB}${CR}
prx ${NetObjectPrefix}${CR}
oid ${OID}${CR}
parser ${ParserID}${CR}
pollerid ${PollerID}${CR}
poller type ${PollerType}${CR}
get type ${SNMPGetType}${CR}
time unit id ${TimeUnitID}${CR}
time unit quan ${TimeUnitQuantity}${CR}
name ${UniqueName}${CR}
units ${Unit}${CR}

 

Output:

Status Unknown

Rate ${Rate}

Raw Status ${RawStatus}

Total ${Total}

Poller Type ${PollerType}

Assignment Name rbGPSNumberOfRxSatellites on Long Prairie Modular BTS

Assgn ID c5f15189-8001-4abc-8bac-c1e693aabae6

int id 95

Node id 95

poller id f269eb8f-ed67-49eb-baad-170c90e130fa

time unit id ${DefaultDisplayTimeUnitID}

desc ${Description}

ena ${Enabled}

format ${Format}

group ${GroupName}

history ${IncludeHistoricalStatistics}

last change ${LastChange}

last utc ${LastChangeUTC}

mib ${MIB}

prx ${NetObjectPrefix}

oid ${OID}

parser ${ParserID}

pollerid f269eb8f-ed67-49eb-baad-170c90e130fa

poller type ${PollerType}

get type ${SNMPGetType}

time unit id ${TimeUnitID}

time unit quan ${TimeUnitQuantity}

name ${UniqueName}

units ${Unit}

 

I have dumped the same information from several different UnDP with the same results. I am especially interested in the actual polled value, which you can see I do not get.

 

Does Orion log fired alerts somewhere, especially for snmp trap or syslog alerts. I haven't found a way to test snmp alerts so when there are issues it is difficult to determine what went wrong.

FormerMember

I'm not sure what the bug is, but I just created a 'Custom Node Poller' alert and was able to get the value.

In this case, I just set up a poller to get data from ifNumber and set the alert to trigger if the value was greater than 3. 

Here's my trigger condition: "Numeric Status is greater than 3"

I created a NetPerfMon Event Log action and I set the message to be: "The value is: ${CustomPollerStatus.RawStatus}"

To get this value, I used the "Insert Variable" button below the message field and selected my fields.  I tried a selection from CustomPollers and CustomPollerStatus sections and there appeared to be no problems.

Does the above not work for you?  Is there something different you are doing?