Community
- Command Central
- MVP Program
- Monthly Mission
- Blogs
- Groups
- Events
- Media Vault
Products
- Observability
- Network Management
- Application Management
- IT Security
- IT Service Management
- System Management
- Database Management
Content Exchange
- SolarWinds Platform
- Server & Application Monitor
- Database Performance Analyzer
- Server Configuration Monitor
- Network Performance Monitor
- Network Configuration Manager
- SQL Sentry
- Web Help Desk
Free Tools & Trials

Nodes hardware health undefined after NPM upgrade?

After upgrading from NPM 12.3 > 12.4 on a bunch of nodes I am receiving hardware health undefined alerts. Does anyone have an idea of why this is happening?

I already have a support ticket open and here are the things we have tried.

- Make sure hardware health resource is checked

- make sure snmp test is successful from edit node page

- increase snmp poll timeout

Find more posts tagged with

Accepted answers

f3nrir

For those interested, All the nodes in question that had hardware health undefined after NPM upgrade had "CPU & Memory" unchecked under list resources. Not sure why the upgrade caused this issue. Had to figure it out myself because SolarWinds support was going down a whole different road.

Also when trying to update the nodes in bulk it would not work but If I manually selected "CPU & Memory" and then did a rediscover it worked so that was a pain.

Case closed!

All comments

f3nrir

Also when trying to update the nodes in bulk it would not work but If I manually selected "CPU & Memory" and then did a rediscover it worked so that was a pain.

Case closed!