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Timeout for users logging in with AD

stevewright

Current setup: Windows group accounts have a timeout set (60 minutes), and auto-login enabled.

User experience:

1. Start of day, open browser, browse to Solarwinds, auto logs in.

2. Idle for >60 minutes.

3. User clicks / refreshes, immediately gets static login box

4. Users have to type in their AD credentials

5. Users moan to me

I'm told (by my boss) that it would be better to keep a timeout.

Is it possible to get Solarwinds to auto-relogin the user? If not, I'll just disable the session timeout for these users (keep the timeout for our static Solarwinds users).

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Accepted answers

All comments

d09h

Complaining users (or you) could write a scheduled task on their PC to launch a browser session with your SolarWinds URL, and the job could run at some interval less than your timeout session (59 minutes, for example). You can pass username and password in URL (awful security though).

Perhaps a browser plugin could reload the page for them (security tradeoff).

If complaining users complain more, find something more relevant to focus on. Some people will always complain.

stevewright

Not quite sure how helpful those suggestions are - was hoping for an answer along the lines of "tweak this parameter in IIS to get it to retry NTLM / AD login first".

I've gone for disabling session timeout on this AD group for the moment and will answer to my boss