V9 Upgrades - Let's here the stories

Now that V9 is out I wanted to start a thread on how upgrades from 8.5.X to 9 have been going? I'm especially interested in people running multiple pollers.

I'm going to wait a could weeks before I upgrade so the bleeding edge folks can work out any issues. ;-)

Good luck.

BB

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rlawsha

I went from 8.5 to 9 this morning. I run a custom poller for my APC NetBotz temp level. I also run Netflow V3 and Cirrus. I upgraded all of them to the latest and everything went great. I had to re-select my custom guages on node details in the web interface, no big deal. I also decided it was time to put in my new IP address ranges in NetFlow. All in all, painless.

ruhllatio

Hey fellas,

I'm a newbie here but I figured I'd contribute to the community and share my upgrade experience. Took a hair over 30 minutes with ~6000 polled objects in my database on a Remote SQL server to upgrade. Not a single error much to my surprise... everything looks fantastic. For those of you who have installed modules and removed them and then suffered the dreaded "The NetFlow module banner is still on the web page" error, Orion v9 installation removes this. It doesn't remove the Netflow service in my experience but it might be better for you.

In any event, v9 is great and I can't wait to give NetFlow V3 another chance.

Chris

uscallesen

I'm glad to hear it worked for some of you - for me the upgrade process has been anything but painless..

During the 8.5.1 -> 9.0 upgrade process the installation hung with a database error - spend most of my day on the phone with solarwinds support to get it sortet out.

After the upgrade to V9 - my custom poller charts are f*cked - the pollers are, for some reason, not collecting as much data as in 8.5.1 - I've had to change the charts from a 5 minutte interval to 3 hours !! Hoping someone from Solarwinds support can help me get that sortet today

rob_ib

The current install packages require the server to have Internet access so it can install Microsoft Net Framework 3.5 itself. Even if you have 3.5 already installed the Orion will not check to see if it is installed and wants to install it itself. This is a problem since opne of our Orion servers has no Interent connectivity what so ever due to security designs.

FormerMember

I'm glad to hear it worked for some of you - for me the upgrade process has been anything but painless..
During the 8.5.1 -> 9.0 upgrade process the installation hung with a database error - spend most of my day on the phone with solarwinds support to get it sortet out.
After the upgrade to V9 - my custom poller charts are f*cked - the pollers are, for some reason, not collecting as much data as in 8.5.1 - I've had to change the charts from a 5 minutte interval to 3 hours !! Hoping someone from Solarwinds support can help me get that sortet today

usallesen,

Have you opened a Support ticket? We'll need to gather some info to figure out what your specific problem is.

FormerMember

Even if you have 3.5 already installed the Orion will not check to see if it is installed and wants to install it itself.

We do check for .Net 3.5, and if we find it, we don't try to install. We install internally every day, and we usually have .Net 3.5 installed already, so it usually works. Obviously, in your case, the check is failing. I know you have a Support case open, and we're looking at it to see what the issue is. But in most cases, it does detect.

rob_ib

Good to know. I can try an upgrade the internal machine this evening and see what happens. Do you just install Framework 3.5 using the install defaults?

FormerMember

We check to see if 3.5 is installed by looking for a specific value of a registry key. Can you tell me if you have the following key in your registry, and what the value is:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\v3.5\version?

branfarm

My initial upgrade went flawlessy. It took 10-15 minutes and I had no problems, even with my custom pollers.

So far so good, in that regard.

profzoom1

Ok here is how my upgrade went.

I followed all the default setting for doing the upgrade.

It did install 3.5 .net and then started doing the install and finished --> no problems yet

After install running of configuration wizard, when opening the Orion System Manager I was gettng an error saying it could not open the server. I re-ran the configuration wizard and checked the database ( nothing had changed with the database location) and then once that was done it opened system manager without a problem.

The only issue that I am having so far is when trying to open "Universal Device Poller" it give me an error --> "an Item with the same key has already been added" click OK and once I do that I get can not contact server closing. Not sure what this is or why I am getting this error. This is a new item in the Orion programs list.

Other then that error that is the only thing that I have seen so far that is not working. Still going through everything as well.

mark_wiggans

The only issue that I am having so far is when trying to open "Universal Device Poller" it give me an error --> "an Item with the same key has already been added" click OK and once I do that I get can not contact server closing. Not sure what this is or why I am getting this error. This is a new item in the Orion programs list.
Other then that error that is the only thing that I have seen so far that is not working. Still going through everything as well.

There is a fix for this ....Replace the file in the zip attached-

SolarWinds.Orion.UI.zip

profzoom1

I found another issue as well

We have a few Cisco 6513 switches with unrouted vlans which do not have a port speed associated with them and Orion has configured all these port speeds as 10 Mb. These should all be showing up as gig ports like they have in older versions of Orion and now I have a bunch of high utilization alerts going off and having to manually change all these to gig.

I also tried placing that file in the orion folder and saved over the one that was there and it is still not working. I have not rebooted or restarted anything yet though.

jawill8301

I too have the same issue with unrouted vlans in our Cisco 6509's. I get 127% and 167% on transmit and recieved under top ten untilization interfaces.

profzoom1

That didn't work,

I copied the file is the zip to my Orion folder and tried opening the Universal poller and same thing as before "item with the same key has already been added"

What now?

mark_wiggans

You should open a support ticket.

forms.netsuite.com/.../externalcasepage.nl

grantsewell

Upgraded this morning, no problems.

I think everyone is slowly uncovering bugs that they've found (Here's one of mine: ), but other than that, it's pretty feature rich.

I have started to notice problems with some of my custom poller charts showing "No Data Available for the time period selected" which worries me especially. I'm still investigating, but I'm hoping there hasn't been a loss in some of my historical data.

I do like the poller data trasform tool, to allow me to convert poller data to usable information using math functions. This works great for my temperature pollers that report in tenths of degrees, however the new add-in doesn't allow me to assign it at a rate function (i.e. Farenheit or Celcius) as the direct poller assignment does. Again, a minor inconvenience.

Cheers,

Grant

FormerMember

Hmmm.. im waiting till 9.5

FormerMember

Hmmm.. im waiting till 9.5

It's your call, but Grant's comments are really pretty positive, so I'm surprised at your conclusion.

rlawsha

I have noticed another problem. when I look at a graph covering 30 days the horizontal axis labels are wrong. The view is for 30 days but the horizontal labels mention times of day, a single day. The graph is right the labels are wrong.

FormerMember

We have made some changes to how the X-axis values are displayed in an upcoming service pack. When looking at a Last 30 days chart using our internal build, the X-axis values are: "Jun 2008, 7 Sat, 13 Fri, 19 Thu, 25 Wed, Jul". This matches what I'm seeing in 8.5, and in System Manager.

grantsewell

It's your call, but Grant's comments are really pretty positive, so I'm surprised at your conclusion.

Denny is right - I think there are some great advanced in 9, and I'm happy I upgraded. I'll look forward to seeing the new release that will be completely ASP.NET.

The new Universal Poller works great - I'm still learning my way around the new interface, but it shows a lot of promise to expand in the future. I can finally monitor my Brocade Fiber switches on my EMC SAN thanks to the support for SNMP tables.

There are still some bugs, but nothing that's mission critical or shutting down my operations. My alerts upgraded perfectly (at least, I think they did!) and I had no problems with my custom HTML and web interfaces. Overall, I'm extremely satisfied.

I think bugs like these are things you're going to come across - even with beta testing, you never get everything out until you make it available to all the people using it across so many diverse environments. On top of that, I think Solarwinds has an excellent history of helping to resolve these issues in a timely manner, not to mention help from the Thwack Community. Don't go bashing 9.0 until you've tried it and experienced some issues - I'm happy with the upgrade and plan on working through the minor problems I've had. The benefits GREATLY outweigh the caveats.

FormerMember

OK, my experience was not good but it was that way for a not so obvious reason.

I upgraded from 8.5 to 9.0 today and when it got to the point about the license I forgot that the box didn't have access to the Internet. So the install was cancelled part of the way through. What resulted was an install that looked like it went through with no problems but was about 75% completed.

Things that where broken:

1. Web site would give me an error page that I needed to start the service. When you looked at the services screen it showed that all the services had been started.

2. Universal Device Poller would try to start but would fail saying that it could not connect to the server.

I opened a ticket but after I did that I decided to re-run the installer and tell it to "repair". This has fixed everything.

To all those thinking about waiting for 9.5. Universal Device Poller alone is worth the upgrade in my book.

As I was finishing the post Support called me. So that response time was pretty good also approx. 9 minutes.

bbusbey

Our upgrade from 8.5.x to 9 went smooth, but we see the node lookup by search take 4 times as long now vs version 8.

rob.borias

Just upgraded from 8.5 to V9. Only one issue so far and that was with custom property editor. We had a few fields setup and after upgrade they were gone. When we had these nodes setup by these fields after upgrade they were not.

We went in to readd them and orion stated the fields were allready present. Refreshed the web page and now my missing fileds were back and nodes were sorted by those fields.

Only issue so far.

FormerMember

Our upgrade from 8.5.x to 9 went smooth, but we see the node lookup by search take 4 times as long now vs version 8.

Bruce,

Could you open a ticket and send us diagnostics?

Denny

bbusbey

Denny,

I got the same error why I try to run universal device poller: "an Item with the same key has already been added" then " Cannot contact server. Exiting application"

FormerMember

BBusbey, can you open a support ticket and get some diagnostics to us?

Thanks.

bbusbey

prozoom1,

Did this work?:

"Go ahead save your Reports and maps folders in C:\Program Files\solarwinds\Orion. Then you will need to uninstall and re-install the application, this should resolve the other Application issue.

Sean Martinez "

Wanted to see if you got it working before I waist a lot of time to re-install.

wybren

The upgrade went smoothly right here. I don't see any major issues yet.

The only thing I also discovered is the x- axis for graphs that is not working correctly. When I want to see a graph of for example 7 days. The x-axis shows hours in stead of day's which would make more sense. This changes in days when I change the sample interval to 2 hours.

ruhllatio

Hey fellas,
I'm a newbie here but I figured I'd contribute to the community and share my upgrade experience. Took a hair over 30 minutes with ~6000 polled objects in my database on a Remote SQL server to upgrade. Not a single error much to my surprise... everything looks fantastic. For those of you who have installed modules and removed them and then suffered the dreaded "The NetFlow module banner is still on the web page" error, Orion v9 installation removes this. It doesn't remove the Netflow service in my experience but it might be better for you.
In any event, v9 is great and I can't wait to give NetFlow V3 another chance.
Chris

Thwackers,

I may have spoke too soon. The upgrade appeared to go as planned. I did it during the day and had already collected a number of Events and traps earlier in the day so everything looked to be normal. I've checked Orion out the past few days and despite the fact that the SNMP Trap service is shown as being started in MMC it's no longer displaying in my Events view, Traps view, or Network Summary Home view. But I know it is receiving traps, because I would've known if all of my network devices were modified to be sent somewhere else or what-have-you.

FYI, Syslog still works just fine. I can get current data anytime by switching to the Syslog menu bar. Weird. Anyone else seeing something along these lines?

AlbanyMike

What a horror story. We had 2 hour window of Down Time when we could upgrade from 8.5.1. First off, the customer portal had initailly posted Orion 9.0 SLX. So I DLed it and installed. Tried to license and got an error. I return to the customer portal and notice that the SLX version has been replaced with SL2000. Fine.

I DL Orion 9.0 SL2000, install and license. I think all is well. The server then prompts for a reboot. Upon reboot, the configuration wizard automatically runs. Of course, it replies with an error when trying to access the netperfmon DB. "Login failed for user"." No where in the config wizard can I specify the user ID and PW I want Orion to use. It just goes out and trys user ID ".

So, lucky for me, I still had a copy of Orion 8.5.1 install package. I run that package, and get to the config wizard once again. Same error. So now, after attempting to upgrade to 9.0 we are left with a completly broken Orion package. The configuration manager for both 9.0 and 8.51 error out.

I remember when initially running the config wizard way back with Orion 8, I was prompted to supply SQL credentials. That no longer seems to be the case.

My advice,... stick with 8.5.1, let all these horror stories play out, and wait for 9.5.

bbusbey

Mike,

When I installed Orion 9 I saw the same thing, but if you run a repair then the wizard, you will see the connection string prompts.

jeff.stewart

There are a few reg keys you will have to delete to fix this.

hkeylocal-->software-->solarwinds.net-->configured modules

i removed all but the default key and was prompted. of course make a backup first

Hope that helps.

AlbanyMike

Thanks for the tip! I had opened a ticket and support seems to really be pushing users to upgrade to 9.0 Usually when opening a ticket, weeks, if not months go by with no progress. I opened this ticket and a tech called me within 5 minutes asking to set up a gotomeeting.

AlbanyMike

Thanks for the advice. I did not notice anywhere to run a repair. After installing 9, The server reboots, and goes directly into the configuration wizard. Normally, when running the config wizard, you get the option of "repair" and you can choose website, database, etc. After installing 9, I no longer have that option. The config wizard attempts to run, and I get an error.
I think I will wait for a service pack or 2 before attempting the upgrade. Our entire New York State agency relies on Orions monitoring and alerting. Down time is on Orion is critical as I has to beg and plead to attempt this upgrade. After having to revert back to an older snapshot of the server to get Orion back up and running, I dont think the powers that be will allow another upgrade attempt anytime soon.

Orion 8.5.1 SP3
NTA 3
APM
Cirrus 4.0

1800 elements.

FormerMember

Thanks for the advice. I did not notice anywhere to run a repair. After installing 9, The server reboots, and goes directly into the configuration wizard.

Mike, running a repair is done from the installer or from add/remove programs. It's different than re-running the configuration wizard.

JTL

I too ran into the same problem. Instead of changing all of the them to Gig if you like you can add

" InterfaceName not Like '*VLAN*' " under the edit function ( top 10 interfaces by % Utilization) under filter interface. This will take anything with the word VLAN out of the top 10 view. Makes the top 10 still usable until the fix comes out. If your description is coming up with non routed then replace VLAN with what ever key word you like. You can also do more then one key word

example: InterfaceName not Like '*VLAN*' AND InterfaceName not like '*side*' AND InterfaceName not like '*Extranet*'

Here my top 10 interfaces by % Utilization will not have anything with VLAN, side and Extranet included

Works well

jtimes

Down time is on Orion is critical as I has to beg and plead to attempt this upgrade. After having to revert back to an older snapshot of the server to get Orion back up and running, I dont think the powers that be will allow another upgrade attempt anytime soon.

Maybe you could use this experience to build a solid business case justification to get "the powers that be" to drop a dime and get you a test/QA instance of Orion/NTA/APM/Cirrus (smallest license versions.) I know its a "tough sell", but it is well worth the investment.

just a suggestion...

Motty99

I did a new installation on a fresh server...install went without error...but since then, I've seen two problems that have me worried...

1. The Service Manager, with the events open...I've notice that on doing multiple refreshes, I've had the Manager lock up...had to kill in Task Manager...this happen a number of times yesterday....

2. Last night we had a number of down alerts...the came back during our reboot period (3 to 5am)...at 5, all the downs were reported...they were not down...I rebooted Orion and they all came back...wondering if a service got in a weird state...if this happens again, I will check for that...

uscallesen

we had a number of down alerts...the came back during our reboot period (3 to 5am)...at 5, all the downs were reported...they were not down...I rebooted Orion and they all came back...wondering if a service got in a weird state...if this happens again, I will check for that...

I can confirm that this is indeed an issue - I've experienced something simular with Alert being triggered after the problem was resovled. Could not find any other explanation for it.

FormerMember

1. The Service Manager, with the events open...I've notice that on doing multiple refreshes, I've had the Manager lock up...had to kill in Task Manager...this happen a number of times yesterday....
2. Last night we had a number of down alerts...the came back during our reboot period (3 to 5am)...at 5, all the downs were reported...they were not down...I rebooted Orion and they all came back...wondering if a service got in a weird state...if this happens again, I will check for that..

Have you opened Support tickets? Our top priority is fixing any v9 issues, but we have to prioritize those that have a Support ticket.

hoeflchr

Upgrading from 8.5 to 9, after .net 3.5 installed and rebooted It installed with no issues. When running the configuration wizard I got the following error:

"The current user has not be assigned a valid default database. Use SQL Management tools to create a new database, and then assign it as the default database for the current user"

I called support and they quickly had me delete a default registry key and rerun the configuration wizard. Worked just fine.

Motty99

Just did...50267...thanks Denny

bbusbey

After another failure of Orion 9 with Netflow 3 last night at the same time: 12:11am, we are trying to fall back to 8.5.1 but we are getting the error: Cannot add index (IX_custompollerassignment_pollerID) to CustomPollerAsssignment....

bbusbey

Great News,

Solarwinds says the only way to roll back to Orion 8.5.1 is to restore the Database.

Motty99

An update to the problem of loss of polling...

I had everything go "unknown" this morning, so naturally, the alerts I have set for things being up shot off, and nearly killed my boss!....I stopped and started all the SolarWinds services, and everthing poll "up" again...it seems like it started after I got an APM and NPM started message....I sure as heck don't want to downgrade...does anyone know what service controls these?...I could script a stop and start to maybe control this problem...seems like it only happens once a day...

FormerMember

Moty99,

Dev looked at your post and has some thoughts, but we'd really need to see your diagnostic file. Could you open a Support ticket?

Motty99

Denny...

Already opened with diags sent....50267..

Did some shooting this morning...if I stop and start the Job Engine, everything screams unknown...I stop and start the Module Engine...then stop and start both the Job Engine and the Job Scheduler (in any order), everything comes back...

Yes, I am available for QA...:D

Motty99

Another weird bug...when an event comes in, it is shown twice...but if you refresh, it shows only once...!

profzoom1

Another issue to report now.

Custom properties for alerts are not working. I have custom alerts setup and custom properties in these alerts and after the upgrade the alerts are no longer working when we have device go down. I am able to test fire alerts just fine, email and everything else works when I test. When I actually have an alert get triggered the alert does not fire off an email or anything else only shows up in the alert window that there was an alert but no email sent out. Not sure what is going on with this now. I have recreated the alert from scratch to see if that would resolve this and it has not.

I have submitted a ticket 50637

Back to square one nothing working the way it is suppose to or was prior to Ver. 9 upgrade.

Universal Poller will not install correctly or run, Adavanced alerts not working sending emails.

I am working with support on getting this fixed but I really don't think we are doing anything out of the ordinary with our setup.

HP server quad Processor, Installation directory is on a different drive then OS and database is on a SQL server 2005 cluster.

johnlloyd_13

after we made v9 upgrade, our orion web console takes some time to enable tree view mode. it's doing "loading," even in netflow. anyone one has ideas to speed up this "loading" process? thanks in advance!

brn5336

Forward Traps and Syslog and retain the source IP Address of the original device

This feature does not seem to be working. When I forward a syslog message to the Kiwi Syslog Daemon running on another server it puts the IP address of the Orion server, not the original device.

FormerMember

after we made v9 upgrade, our orion web console takes some time to enable tree view mode. it's doing "loading," even in netflow. anyone one has ideas to speed up this "loading" process? thanks in advance!

Is this happening in all views? Or only in NTA? Are you running NTA 3.0? The asynchronous loading is a performance feature of the NetFlow module.

FormerMember

Forward Traps and Syslog and retain the source IP Address of the original device
This feature does not seem to be working. When I forward a syslog message to the Kiwi Syslog Daemon running on another server it puts the IP address of the Orion server, not the original device.

We need more detail. Can you open a Support ticket?

Motty99

Just some info for those who have the problem of everything going unknown...I have setup a script to stop and start the Module Engine service every 12 hours, and Orion kept operating over the weekend with no problem.

bleearg13

Now that V9 is out I wanted to start a thread on how upgrades from 8.5.X to 9 have been going? I'm especially interested in people running multiple pollers.
I'm going to wait a could weeks before I upgrade so the bleeding edge folks can work out any issues. ;-)

First off, it's definitely a wise choice to wait a bit before upgrading, especially if you have a somewhat complicated Orion configuration. Mine is pretty vanilla - one poller, separate SQL server, polling about 5500 elements. I took part in the beta and could not wait to install v9 because of the Universal Device Poller, which makes setting up custom pollers so much easier (but still needs some improvement).

My upgrade went pretty well, it took about 1/2 hour to upgrade a 5.5GB database. I can't say there were any show-stoppers for me, which is unusual because my installation always seems to have some major problem after upgrading. Found a couple more bugs, but nothing that prevents Orion from doing its job. That said, wait until the first service pack before upgrading, if not the second. The only real reason to upgrade is the UnDP and if you're not absolutely itching to get that functionality, the rest of the cosmetic bugs in this first release are not worth the headaches they will likely cause you.

Visualone

HI BB,

I had to go from 7.8.1 to 7.8.5 to 8.5 to 9

Lots of fun - script for the 7.8.5 kept dying but the good news is If anyone is at this step -> after the SQL database has done the schema upgrade you do not need a functioning product to upgrade to 8.5

Just run the 8.5 product upgrade and the system will continue on no issues.

After 8.5 my upgrade to 9 was flawless.

Wayne

BryanBecker

SW....any ETA on SP1 for V9? Do we have a confirmed issue list of bugs going to be fixed in the 1st SP?

BB

aliendan

Service pack 1 is available. It is not available as an independent Download but if you download and unzip Orion 9.0 there is an update.exe that is SP1, or at least what support told me.

mark_wiggans

It will be out today. We are working on the push to the portals and support pages now. Stay tuned......

mark_wiggans

Orion V9.0 SP1 is now available here

grantsewell

I did notice another glitch, purely cosmetic though, it seems.

In the Event Summary module on my main page, it lists "APM Service Stopped", and "APM Service Started" although I'm sure it's referencing the NPM service. This is listed correctly in the Last 25 Events module.

I had forgotten to note this earlier - it is still evident in SP1.

SP1, by the way, installed without a hitch. Thanks!

Cheers,

Grant

Motty99

A big S**T about this... I loaded the SP1 and I do not have any nodes showing in System Manager

help?

Motty99

Oh and boy, don't it get worse!...I opened APM and it tells me I have 16 days left on my evaluation!...and when I check they license, it says it is installed!....

How do I go back!

bleearg13

Not a big deal, but I did notice that after installing SP1, just one of my monitored nodes had most all of its interfaces disappear. It's as though the snmp ifIndexes all changed. Weird.

Motty99

Well, it's broke for real now...I am doing a repair and hoping that things start working again...I did have the good sense to do a diagnostic run on it and will send this off to SW...

Guys, you're killing me!

johnlloyd_13

this 'loading' happens in our orion network summary webpage also in netflow traffic analysis module. yes, we're using NTA version 3.0. is this 'loading' process has to do something with the number of nodes on its database? currently, we have 2000+ nodes.

John_King

Now that is seems there are quite a few fixes out are they all available through the update included in V9? We are looking at moving off of 8.5.1 in the next few weeks and was hoping I wouldn't have to find a dozen different patches to fix graphs, etc.

FormerMember

We've only released one update to v9, and that is SP1. It is included with the update bundled next to the main v9 installer.

savell

Bryan, probably a little late for your upgrade - however we didn't have any issues with our alerts or maps. As long as you have a database backup, and copy of the Maps/Reports folder I think you will be OK.

I shutdown all the pollers and upgraded the primary SLX server first - then did the pollers. Just had the normal issue of the install starting all the services - and having to shut them down again so I could upgrade the pollers (I wish there was an install option to leave the services down).

We made the choice a long time ago to run the database in simple mode (i.e. no transaction logs). We found this took the pressure off the database server - but obviously has a recovery trade-off (i.e. we can only recover to the last backup if required).

Dave.

BryanBecker

Thanks Dave....I did what you suggested. Here are some thoughts :

Upgrading multiple servers is a huge pain, constantly having to upgrade one and stop the services again so I can go to the 2nd box
I was very surprised that the database part was really quick...I have 12K elements and it was done in like 30 seconds
Got some weird errors on the site but I decided to reboot all my servers 1 last time and things look better

Support items

Universal device poller will not load...period. I get the pop-up box and it just sits there. All of my Custom MIB pollers do not work at this point.
Clicking on a node takes a VERY long time to load the device details page

I'm just glad I have a working web site at this point. I'll work with support on these items and see what happens.

BB

savell

Glad to hear your upgrade went OK.

I don't think you waited long enough for the Universal Device Poller to load - ours takes anywhere from 13-15 minutes with 15K elements - which is a very similar size to yourself (and 174meg of memory once loaded) - development is working on this for the next service pack.

Node details do take longer than 8.5.1 - not quite sure why, but it's not something I have reported as I don't have any hard numbers (and I didn't see anyone else making a similar comment).

Dave.

justinh

I just upgraded to 9. It went very well, except for two things.

I had to do a repair on APM to get it working, and then I had to repair the NPM install to get UnDP working.

Other than that, quite smooth and very fast. No more 15 minute wait while configuring the database.

Justin

Ciag

Upgraded yesterday evening, went reasonably smooth, we had plenty of hitches along the way but nothing we hadn't dealt with before and none of them were serious.

Without going into too much detail we had issue with shutting down the NPM Service as it kept restarting, the module engine was deleted, the alerting engine was deleted and the NPM service then kept shutting down.

I know it may sound like a mess but it wasn't that bad apart from the first issue every other issue we had was solved by the configuration wizard.

I have trawled through all of our custom properties and alerts and everything seems to be in shape. I hope I'm not speaking too soon, but the upgrade went smoothly, suppose only time will tell if everything that seems ok is ok

FormerMember

I just installed NPM 9.1 SP3 on my Primary and attempted to install it on the Hot Standby system, but the install fails.

Now I too am recieving the false "APM Service Started" message and my events that show NPM restarted on my Hot Standby system. However from what I can tell nothing is restarting on the Hot Standby.

Any advise is appreciated as to how to fix this and get SP3 installed correctly on the Hot Standby.

bshopp

irelandt,

Please open a support ticket and include the diagnostics to troubleshoot and resolve.

crwchief6

I just upgraded to newest 9.5 version and I just want to say finally there is an icon for SSH on the integrationicons menu. Everytime I would upgrade I would have to

reconfigure for SSH however we use SSH version 2 and the link for SSH is ssh:\\ For version 2 it must be ssh2:\\ so I had to change the integrationicon file but

at least all I had to do was add the 2 after ssh and now it works great. Just thought I would put my 2 cents worth in.