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Running NPM 12.1 on TLS 1.2 only

Can someone share knowledge disabling TLS1.0 and 1.1 for NPM 12.1? It seem that the web interface is not functioning after disabling in the server.

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Accepted answers

Hock

Finally, NPM 12.2 is able to work without TLS 1.0 and 1.1

All comments

iptydafool

Not functioning after disabling TLS1.0 and 1.1?

mesverrum

I'm struggling to find the document mentioning it but I recall reading that using tls 1.2 only is only supported in the lastest versions of npm and sam, You might give support a call to confirm.

jayd

I'm not sure why NPM or SAM should care. Seems to me this is more of an OS issue. If your SolarWinds infrastructure is installed on Windows 2008 R2 or better, you should be able to apply any and all recommended security/encryption remedies (e.g. protocol, hash, cipher suites, key exchange algorithms, etc.). Then your only issue might be client connections to the web console. With Windows, TLS 1.2 is supported on Windows 7 and above ( it may be necessary on Windows 7 to manually enable TLS 1.2 in the registry).

Hock

Yes.

https://thwack.solarwinds.com/ideas/7876#comment-265414

Hock

SW support is saying it will happened in the future release but no timeline.

Hock

If your SERVER do not support TLS1.2 and the client does, do you think it will work?

Hock

You can refer to this for more information.

https://thwack.solarwinds.com/ideas/7876#comment-265414

mesverrum

That explains why i couldn't find it, the beta forums normally don't end up in google searches

Hock

Finally, NPM 12.2 is able to work without TLS 1.0 and 1.1

mr.e

We just upgraded to v12.2. However, when a security policy disabled TLS 1.0 and 1.1, the Win32 apps like Syslog Viewer, Trap Viewer and the legacy Report Writer stopped working. I contacted SW tech support and was told that the issue should be resolved by re-enabling TLS on the SW servers and the SQL server. Once we re-enabled TLS on these servers, the above mentioned Win32 apps are working again.

So, I believe this confirms that Orion is still stuck w/ its depedency on TLS 1.0 and 1.1. I am getting pressure from our firm's security team and my management to get this fixed. We, like many other SW customers, simply cannot afford exposing our servers to breaches due to this TLS issue. Attention developers and PM's... Please help!!!

dgsmith80

You could move to Kiwi SysLog Server for Traps and Syslogs and do you really need the ReportWriter anymore?