Community
- Command Central
- MVP Program
- Monthly Mission
- Blogs
- Groups
- Events
- Media Vault
Products
- Observability
- Network Management
- Application Management
- IT Security
- IT Service Management
- System Management
- Database Management
Content Exchange
- SolarWinds Platform
- Server & Application Monitor
- Database Performance Analyzer
- Server Configuration Monitor
- Network Performance Monitor
- Network Configuration Manager
- SQL Sentry
- Web Help Desk
Free Tools & Trials

Orion Server Crashed

My server crashed, I can ssh into my server and can see all my files and directories. Could someone please tell me the most logical place to find all my created alerts, maps, database, etc..... This would be most helpful once I rebuild the server. Also, if there is anything else I would need to do once I install orion again. Thanks for your time.

Find more posts tagged with

Accepted answers

All comments

joehanly

Hi There

Firstly bad Luck on the Server crash. The main files you need to worry about are your maps and Reports on your Orion Server

If you can copy these they are in c:\program files\solarwinds\orion\maps and c:\program files\solarwinds\orion\reports . You only need top copy this if you had custom reports you crated in Orion. If your not sure Grab it anyway to be safe

All other information containing alerts are in your database. Was your Sql database on the same Server ? If so were you doing backups ?

Firstly if you were doing backup . Do a search for *.bak files and See if you have any containing Netperfmon.bak . Grab all files like this as well or the most recent

If Sql was on that Server and you do not have a .bak file then search for netperfmon.mdf and netperfmon.ldf or if you named the database something else then

search for *.mdf and pull the appropriate files (Note the directory path they were in on the Server) You can try an reattach those file to your new Server or rebuilt Server but there is not a guarantee they will be in working order as during the crash they may have become Corrupted. i would still grab them either way

After this i would urge you to immediately open a support ticket so an engineer can assist you . If you would rather not do that I would investigate Further why your server crashed in the first place and ensure its a stable hardware before you rebuild it again as you may run into the same issue again some time down the line.

Reinstall your Operating System
Reinstall Sql Server
Restore Your database(.bak) if you have one
If not and you have the files .mdf and .ldf Try re attaching these files on your New Sql server. This can be done through Enterprise manager in Sql

One good tip for the Future if you have the resources available is to Keep Your Sql on another Server and regularly perform backups and ensure they are kept on tape or on another Separate Server again

I hope this helps and best of luck with it.

-J

]

jkagey

Thanks for all your help.... I think the crash was unrelated to Orion. It was a OS issue. I appreciate the help. I had a lot of maps and alerts and didn't want to have build everything again. Thanks again.