Hi,
with a trial version of Orion I can't loggin me as Admin without password on the web console.
Do you know if there is a limitation for trial version or if I have to write an initila password?
Thanks
Claudio
The initial login should be:
Username: Admin
Password: leave blank
What error are you getting trying to login?
Thisi is the error, thanks
A quick workaround is to use the Database Manager to edit the Accounts table and delete the admin password. You can't read it here, as it is encrypted, but you can delete it. Then you can login to the website and reset the password.
Brandon:
Can you give me more detail on how to delete the admin password for someone like me who is not familar with the database manager?
I got help from technical support what I found that my account was set to disable! I have no idea what happened there.
Reset The Orion Admin Password1. Launch the Database Manager by navigating to Start->Programs->SolarWinds Orion->Database Utilities. 2. In the window on your left, open your database in the tree until you see the table called Accounts. 3. Right click the Accounts table and select Query Table.4. In the top left corner of the window that opens, find and click the Refresh button.5. You will now see a list of all of the accounts in your database. In the AccountID column, find the Admin account. The next cell to the right is the encrypted password for this account. In order to edit this value, you must click the button for “Read-write (Results can be edited)” in the top center of this window.6. Now double click the cell that contains the encrypted password and delete the password.7. Click the Refresh button to confirm that the password was removed.8. Now launch the Orion web page. Enter “Admin” as the user name and leave the password blank.9. Once you get in, you should change your password at the first opportunity.
