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Alert acknowledge API

rkalidh

Hi,

How to acknowledge solarwinds alerts through API.

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Accepted answers

tom.rybka

Try:

data = '[[{0}],"Acknowledged"]'.format(a)

(assuming Python)

Btw: Considering the loop above, since Acknowledge verb accepts a list of AlertObjectIDs, it is better to prepare "data" variable in a loop first, so that it contains all the AlertObjectIDs, and then call the Acknowledge verb just once. You'd get petter performance.

All comments

mesverrum

See this documentation

Alerts · solarwinds/OrionSDK Wiki · GitHub

rkalidh

Hi,

Am trying Post method to acknowledge alerts and below is mu URL, when i post a request, it is taking more time and no response.

POST /SolarWinds/InformationService/v3/Json/Invoke/Orion.AlertActive/Acknowledge HTTP/1.1

Authorization: Basic SGVscERlc2tOUE06d2VsY29tZUAxMjM=

Content-Length: 29

Host: XXXX:17778

Content-Type: application/json

[ 812, "Ticket Created"]

Please help.

rkalidh

812: AlertObject ID

Ticket created: Notes

rkalidh

This is my URL which am trying in Postman

http://XXXX:17778/SolarWinds/InformationService/v3/Json/Invoke/Orion.AlertActive/Acknowledge

Am able to telnet port(17778). when i click this URL, it is not showing any response. below is my payload data.

Kindly help to fix this

tom.rybka

Acknowledge verb accepts a list of AlertObjectIDs. So please try the following json payload:

[ [812], "Ticket Created" ]

rkalidh

Hi,

Still am getting no response as result. below is my post method where am testing in postman.

Please help.

POST /SolarWinds/InformationService/v3/Json/Invoke/Orion.AlertActive/Acknowledge HTTP/1.1

Host: x.x.x.x:17778

Content-Type: application/json

Authorization: Basic SGVscERlc2tOUE06d2VsY29tZUAxMjM=

Cache-Control: no-cache

Postman-Token: fab3869d-6ac5-711e-d9b0-0f992b276fd8

[ [812], "Ticket Created" ]