Random Website error since SP 4 Install

Since installing SP4, we have been recieving random Orion Website errors (below). It seem to happen on page refreshes of node details pages not on the first page access.

Orion Website Error

An error has occurred with the Orion website.

Additional Information

System.ObjectDisposedException: Cannot access a disposed object.Object name: 'System.ServiceModel.Channels.ServiceChannel'.Server stack trace:    at System.ServiceModel.Channels.CommunicationObject.ThrowIfDisposedOrNotOpen()   at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)   at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs)   at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)   at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)Exception rethrown at [0]:    at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)   at SolarWinds.NPM.Common.INPMBusinessLayer.GetCustomPoller(Guid customPollerID)   at SolarWinds.NPM.Common.NPMBusinessLayerProxy.GetCustomPoller(Guid customPollerID) in C:\Source\OrionNPM\DEV\Release\Orion\Core\9.1\Src\Lib\SolarWinds.NPM.Common\Proxy\CustomPollerProxy.cs:line 612   at CustomPollerStatus.FormatData(Int32 objectID, DataTable statusResourceDataTable, NPMBusinessLayerProxy proxy)   at CustomPollerStatus.Page_Load(Object sender, EventArgs e)   at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e)   at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)   at System.Web.UI.Control.OnLoad(EventArgs e)   at System.Web.UI.Control.LoadRecursive()   at System.Web.UI.Control.LoadRecursive()   at System.Web.UI.Control.LoadRecursive()   at System.Web.UI.Control.LoadRecursive()   at System.Web.UI.Control.LoadRecursive()   at System.Web.UI.Control.LoadRecursive()   at System.Web.UI.Control.LoadRecursive()   at System.Web.UI.Control.LoadRecursive()   at System.Web.UI.Control.LoadRecursive()   at System.Web.UI.Control.LoadRecursive()   at System.Web.UI.Control.LoadRecursive()   at System.Web.UI.Control.LoadRecursive()   at System.Web.UI.Control.LoadRecursive()   at System.Web.UI.Control.LoadRecursive()   at System.Web.UI.Control.LoadRecursive()   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

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Accepted answers

All comments

FormerMember

Same here but also on Interface and Alerts page refreshes.

ElisabethZakes

I suggest you both open a support ticket and reference this thread.

savell

I also have this same issue since SP4 install (occurs for us most frequently during a list node resources activity).

I opened a support ticket on Friday (don't have the number handy sorry) and have sent the requested diagnostic data.

It was also suggested by support that we do a repair on .net 3.5 - but have not scheduled this as yet.

Dave.

smcdonald

Seeing the same thing also - seems to affect the Top10 pages and Node Details more than other pages such as maps/APM/NTA. Definately came in since SP4 - maybe some timeout was set too low somewhere... Its very random - sometimes pages refresh and give this message every few hours sometimes they work fine for the days...

stickman

Captain Kirk here... long time reader.. first time poster.

I too am having the same exact issues since SP4. My coworkers and I are always viewing our "TOP 10" page and it happens throuhout the workday and I always walked into it on my display every morning.

I've also seen a few different errors and opened a support ticket with screenshots of both but the ticket was quickly closed due to the 5 day no update policy. (Opened on Thursday, and I was unfortunately out on Friday and Monday)

I did however do what was referenced in the ticket, the usual....re-run config wizard first, did not resolve.. and then ran the Add/Remove Programs and choose "Repair" option and then re-applied SP4.

While I had the "downtime" blessings... I figured I would upgrade Application PM from 2.0 to 2.5 hoping that was somehow related as well? (only add-on module I use at this time)
No luck. Still see the errors.

I was told to open a new ticket and reference the previous one I had opened.

Finally found this thread which was opened about 2 days after my ticket was closed.
Sorry to see others are experiencing the same issue? Can we say SP5 soon... please or quick fix?

Management is not happy with me right now.
These pages display all over our company for monitoring purposes.

FormerMember

Can you post your ticket #'s? We're trying to consolidate all of the cases to roll them up into one thing to see if these are all the same problem and what's causing it.

FormerMember

Case #82313

stickman

Can you post your ticket #'s? We're trying to consolidate all of the cases to roll them up into one thing to see if these are all the same problem and what's causing it.

Thanks for the reply Denny.

Case #80315 - "Errors on Website since SP4 applied"

gblessing

Same error here. Reference ticket 83758.

vfrancotecel

So SP5 is supposed to say: Is it ...

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