Average Response Time & Packet Loss

pvaldes

Hi,

I have both NPM SLX and CACTI running, polling the same nodes.

We have Site B that is currently experiencing packet loss from network Site A, same network as the polling engine NPM. In CACTI shows the 16% packet loss (polling every 5mins). NPM showing 0%.

I have set NPM to Average Response Time & Packet Loss threshold to 5% Warning and 10% Error Level as well as Polling Settings "Default Node Statistics Poll Interval" = 5 mins and "Default Node Poll Interval" = 120 secs.

Is there another way to tweak NPM to show correct realtime statistics? Our users in Site B are experience Internet problems at the moment and our new Solarwinds NPM is not performing proactively.

Thanks

mcbridea

Are the NPM and Cacti servers in the same location? I would do a continuous ping (-t) from each, if they are in the same location and see oif you get different results.