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Website login through URL parameter passing broken after 8.5.1 upgrade

ajsb

I've just upgraded to 8.5.1 direct from 7.8.5, and can no longer login to the website with the following type of URL:

10.10.10.1:8080/.../Login.asp

However, this just returns us to the following page:

10.10.10.1:8080/.../Login.aspx

According to SW support, who pointed me in the direction of the admin guide at:

http://www.solarwinds.com/support/Orion/docs/OrionAdministratorGuide.pdf

this should still work in 8.5.1, so what am I doing wrong? This used to work in 7.8.5 fine.

It's quite important for us as we present pages to other parties through our extranet & at the moment they just get returned to the login page.

Update:

The mechanism this is done through is a reverse-proxy. Ie, the real website runs on: a.b.c.d:8080, but the end-user clicks on a link to https://orionnpm.com (example only!) which resolves to the IP of a server running a reverse-proxy service that translates the URL they connected to into the real one & makes the connection to that site for them.

Does anyone else have experience of this in 8.5.1?

Thanks.

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ajsb

Looking at the log file (C:\Inetpub\SolarWinds\OrionWeb.log), I see many repeated instances of the following sort of message:

2008-04-08 10:51:52,203 [14] ERROR ASP.global_asax - Session_Start

Is this normal?

ajsb

Update:

We have made some progress & the automatic login is now working, providing the following actions are taken:

1. Instead of using the URL of the login page (as in Orion admin guide) as follows:
http://DOMAIN/NetPerfMon/Login.asp?AccountID=USER&Password=PWD

Use the URL of the page that you want the user to be taken to after they are authenticated, as follows:

http://DOMAIN/NetPerfMon/default.asp?abc=xyz&AccountID=USER&Password=PWD

NB - note the dummy parameter 'abc=xyz&', I have been advised that this is necessary as a work-around to a bug in the ASP code.

2. Add the Orion website to 'Trusted Sites' in IE7 (works OK in Firefox v2, other browsers not tested). This does not appear to be necessary in all cases, but I have not pinned down exactly when it is required or which setting fixes the problem. Symptoms of the issue this fixes are that after clicking on the URL that should log a user in automatically, they are instead taken back to the login page (without any errors shown).