Successfully SNMP walking from SNMP walker tool but cannot add device within NPM

Question

Hey all! Running into an interesting problem - I am failing to add a device within NPM via SNMPv3 and receiving the error "Test Failed" however when testing from the SNMP walker tool on our primary poller I am able to walk successfully. The node is added from the same poller I am testing from. What I have noticed is that this device responds slowing to SNMP requests so I thinking that the request times out and fails from NPM. I have tried adjusting the timeout settings, which seems to be locked to 10000 ms from the GUI, but this does not seem to be the cause since the test results are returning quicker than 10 secs which seems to nix my suspicion.

Some background, we are on 12.0.1 and polling a Palo Alto firewall, which we have no had issues with until now.

Has anyone experienced this issue? Any ideas?

Thanks in advanced!

yaquaholic · Answer

An old post, I know, but it caught my interest...

Did you check out the views and grant configuration?

Does the snmp user youa re using have any limitations on which OIDs they can view?

Look at this page  Enable SNMP Monitoring ​​ --> For SNMP V3 --> Name / View.

Hope it helps.

d09h · Answer

I have seen an issue that was similar.  For that issue I was able to add nodes as ICMP or external and then return to the node and edit, entering the credentials and ignoring warnings about the SNMP test failing.  Believe a system MIB was not responding even though many others did, and NPM seemed to require a response.  I was able to create UnDP and get data despite the failed SNMP tests during node addition.