Having issues with NPM Hardware Health Monitors

On a few of our Cisco 3750X Catalyst switches Solarwinds is reporting power supplies not functioning:

tw19 power supplies.png

However, logging into the switch my power supplies are all functioning normally. I've tried removing and re-adding the node in NPM, disabling and re-enabling the sensor, but I still cannot clear this alarm.

swtich#show env power all

SW PID Serial# Status Sys Pwr PoE Pwr Watts

--- ------------------ ---------- --------------- ------- ------- -----

1A C3KX-PWR-715WAC LIT15460YQ4 OK Good Good 715/0

1B C3KX-PWR-715WAC LIT15441C3C OK Good Good 715/0

2A C3KX-PWR-715WAC LIT15441A61 OK Good Good 715/0

Any ideas would be great. Thank you

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Accepted answers

neomatrix1217

Have you looked at the discussion thread?

All comments

cjfranca

Can you runngin snmp walk for check protocol.

And to create a UNDP for try to read this OID. "sw1"

CourtesyIT

Try to manage your sensors and adjust the variable.

neomatrix1217

Have you looked at the discussion thread?

cwbojarski

Thank you, Neomatrix1217! I couldn't find this discussion on my own but this is, indeed, an issue with the Cisco bug https://tools.cisco.com/bugsearch/bug/CSCtx16194/?reffering_site=dumpcr . Thank you very much! This has been driving me nuts.