Documentation built in to Web Interface.

ab8pumarv

I'm feeling a bit like and "end user".... this is probably something simple but it is evading me.

I checked and the file is indeed missing. I have searched high and low for how to re install the documentation with no avail.

When I click on the "Help" button:

I get:

Any direction would be appreciated.

ab8pumarv

Here is the resolution I got from the good folks at tech support:

"Help Files on Web based Interface"

Hi Marvin,

Thank you for contacting Solarwinds Support.

From the error you sent, it seems there is a local help web site set up. Please check if it is loaded correctly:

1. Login to Orion Web Server
2. Start > Run > Inetmgr
3. Locate the Documentation Web Site and click browse.

Note that local help is downloaded seperate to the Orion install and is usually for customers that do not have direct internet access. If possible, as a workaround you can use the online documentation.

1. Login to the Web Console
2. Settings > Web Console Settings
3. Set Help Server to:
http://www.solarwinds.com/NetPerfMon/SolarWinds/wwhelp/wwhimpl/js/html/wwhelp.htm#href=OrionAGTitlePage.htm (online help)

-or-

http://dev-cor-scar-01:8090/NetPerfMon/SolarWinds/wwhelp/wwhimpl/js/html/wwhelp.htm#context=SolarWinds&file=OrionAGSystemManager.htm (local help)


Please advise if above resolves and let me know if you require any further information.


Kind Regards
Sean Carr
Solarwinds Technical Support