APC Battery's SKU number is showing as No data across Universal device Poller.

Question

Hi Team,

As you can see below I am not getting SKU value, can you please let me know how fix it? Even when extracting the report I am getting the date instead of the Serial number.

cahunt · Answer

I have not been able to produce any other readout thus far. Having a list of batteries that should return this detail would be helpful, just as well as the detail of which (if there is a) specific battery chassis that needs to be used to obtain this data from the batteries.

I did not see a manual option to set the value from within the GUI for the Net Cards on the APC's that I have available.

If I do find anything conclusive I will post it here first.

er.vansh17091 · Answer

Hi Cahunt,

Thank you for the update.

Yes, I am using the same OID but no luck, getting the same error.

cahunt · Answer

If you want the device model # then setup one of those OID's as another UnDP - test both to see which works best across your range of models.

If you are not getting anything returned on the SKU OID's (1.3.6.1.4.1.318.1.1.1.2.2.19, & 20) try using GetNext. (or Get with a .0 at the end).

I tested this on what I had available (small smartups 450's) The 9606 and 9617 cards do not return anything. The 9630 returns all 0's. You may need a 9631, or it may be manually set like the battery replace date.