Batch file triggered by an alert

RobMilman

We are trying to create an alert that plays a .wav file on a remote machine. The batch file works fine when run directly from the Orion server. But it does not work when the alert is triggered. When we test the alert, we verified the batch file runs by sending a net message to the remote machine. The .wav file does not play. We are using sysinternals psexec command to open media player on the remote machine and play the specified wav file. Like I mentioned, it works fine when we run it from a command prompt, just not when Orion triggers it. We have tried adding a username and password but it did not work either.

Here is the batch file(ip address removed for security):

net send x.x.x.x test
psexec \\x.x.x.x "c:\program files\windows media player\mplayer2.exe" -play -close c:\satellitelink1.wav

Any thoughts or suggestions would be greatly appreciated.

Thanks,

Rob Milman

Rob Milman

Levi

When you add the action, did you enter the full path to the batch file, including the file name?
Also, since it's creating a shell to call the batch file, if psexec is not in the path, it will not find it and fail. You could try add a path statement to beginning of the file.