How to disable Advanced Alerts during restart

Hi,

We are using Solarwinds NPM 9.1 SP3 with Basic and Advanced Alerts. During restart, I noticed many false alerts which are configured as Basic or Advanced.

For Basic Alerts, we have the option to disable all the basic alerts but do we have some option to disable the Advanced Alerts also? Mostly, during restart of server, it sends old triggerred alert for basic and reset alert and a new alert for Advanced Alerts. Need to resolve this issue if we have some solution.

I'll open a case also if not having any solution over here.

Thanks,
Ravi

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aquaphobia

Ravi,

I would be interested if you found a solution for this. I have many Advanced alerts configured and I would like an easy way for admins to disable alerts during maitenance windows.

Thanks

qle

For advanced alerts, you do have the option of stopping the SolarWinds Alerting Engine service. It not only disables the actions but it essentially disables the alerts altogether. It's not exactly the same as the Temporarily Disable all Actions for All Basic Alerts option in basic alerts so this may not be the ideal solution for you.

ravirsc

Does this mean if we stop this service, Alerts will be triggered but not send any mails or it is not going to check the Advanaced alert at all and will check when we start the service?

Thanks,

Ravi

qle

The latter: alerts won't be triggered since they're essentially disabled with the alert engine off.

KwameB

This post is pretty old, but for the benefit of anyone else that might come across this issue, a simple solution would be to Unmanage all ur nodes using node management. It gives you the option to set a timer at the end of which monitoring will automatically resume. I kno this is available in NPM 10 not sure about any previous versions.