Cisco 3560 and AP142x is not recognized in Orion8.0

Ken1

Hi everyone,

We use Orion8.0 manage our network over the world, from begining, WAN devices only

 and now I am adding LAN devices into it.

I noticed Cisco 3560 and AP142x are not recognized correctly, it recognizd it as Cisco without model  (3550 works fine)

and AP142x is worse, it's shown as  ROUTER.

Is there any device update I should install?

Thanks

jonchill

We have seen the same with our 2960's and 3560's in both Orion (v7.8.5) and Cirrus (v3.5.1) and it's due to a change in the Cisco MIBs see below.

You can reference this with a custom MIB but I don't know whether it would be possible for Solarwinds to add an OID entry for Model name for 3560's and 2960's. It causes us problems when we are trying to run a Cirrus script based on Model Name.

ENTITY-MIB 1.3.6.1.2.1.47.1.1.1.1.2.1001 entPhysicalDescr.1001 WS-C3560G-24TS

ENTITY-MIB 1.3.6.1.2.1.47.1.1.1.1.13.1001 entPhysicalModelName.1001 WS-C3560G-24TS-S

CISCO-STACK-MIB 1.3.6.1.4.1.9.5.1.2.16.0 chassisModel.0 WS-C3560G-24TS-S

CISCO-STACK-MIB 1.3.6.1.4.1.9.5.1.3.1.1.17.1 moduleModel.1 WS-C3560G-24TS

ENTITY-MIB 1.3.6.1.2.1.47.1.1.1.1.13.1 entPhysicalModelName.1 WS-C2950G-48-EI - Which is the OID I assume Orrion and Cirrus are using to pull model name

HTH

Jon