Alert Suppression

justty

Is it possiable to suppress an alert on a server for a specific time? Every night I have 2 servers that perform a reboot.

My "Server Status" alert pages me ever night with the down/up alerts. This same alert runs against all our servers. So changing the time-of-day tab to blackout this time would not be appropriate.

I was trying the following alert suppression rule but it seemed not to work. Maybe I can't use the ${shorttime} variable like you can in the actual page.

Here is what I was trying:

Suppress Alert when all the following apply
  value ${Shorttime} is greater than or equal to value 11:00 pm
  value ${Shorttime} is less than or equal to value 11:30 pm
    Suppress Alert when any of the following apply
      Node name is equal to SERVER1
      Node name is equal to SERVER2
        Suppress Alert when any of the following apply
          Node status is equal to Down
          Node Status is equal to Up

Yann

Hi,

The Time of Day tab in the advanced alerts will let you define this "down window" each night.

In your first alert being used by the other nodes add an alert suppression to not trigger anything for the two nodes that needs to reboot.
Create a second alert dedicated to the two servers with the specific time of day range to include the scheduled down time.

The advanced alerts conditions do not accept variables, so your solution will merely not work.

There might be different solutions but using two alerts is the idea that comes first to my mind.

HTH,

Yann