The device Icon for my Sofaware equipment seems to be broken or missing. Any idea why it's displaying a broken icon and not a generic icon if no vendor icon exists?
You might want to consider using their company logo as the icon? How does something like that get added to the product anyhow?
Please open a support ticket and incude the image please
How much do you wanna bet they ask for a Solarwinds Diagnostic?
Case # 79070