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UTC Time Error with View Report Schedule

hpstech

I'm trying send a View based off a copy of the AppInsight SQL template and I'm getting this in the PDF sent.

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Accepted answers

tony.johnson

Hello,

Could you try the following and let me know if it resolves the problem?

1) Open Web Console Settings page

2) Find setting “EXPORT CHARTS AS IMAGE IN PDF”

3) Set it to “Disable”

4) press submit button

Run report schedule again

All comments

tony.johnson

Hello,

Could you try the following and let me know if it resolves the problem?

1) Open Web Console Settings page

2) Find setting “EXPORT CHARTS AS IMAGE IN PDF”

3) Set it to “Disable”

4) press submit button

Run report schedule again

hpstech

Thank you so much Tony. Our very finicky customer asked for a report that he thought we couldn't do. I'm so glad for your guidance here.

This is why SolarWinds is the only choice right now for monitoring. There is no way I could have done this report with ANY of the MaaS tools out there now.

brandon.yoon

My reports were working fine until I upgraded to 2019.4 and this started happening for all of the chart reports I had. Changed the setting and this fixed it thank you for posting the fix.