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Network Discovery Fail

wensan

when discovering Network ,I can see some nodes

but the result is "No devices found"

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Accepted answers

stevenmuir

Hi I logged a Support Case with Solarwinds and got the following advice back which done the trick

Can you please do a repair on your Orion Installation.
How to Repair Solarwinds Orion
Please stop all Orion Services from the Orion Services Manager before running the repair.
From the Control Panel
1. Open Add/Remove Programs
2. Solarwinds Orion Network Perfomance Monitor
- Repair
Then re-run the configuration wizard
1. Start
2. All Programs
3. Solarwinds Orion
4. Configuration and Auto-Discovery
5. Configuration Wizard
6. Repair Website, Database and Services.

Repairing Orion will re-register all the files in the Orion install as well as replace any missing .dlls.

Hope it works for you too.

Cheers

All comments

anachronism

Did you find a solution to this, I'm seeing the same issue. 10 nodes discovered (10 ICMP responses, lots of SNMP), but no devices found on the next step.

stevenmuir

Hi I logged a Support Case with Solarwinds and got the following advice back which done the trick

Hope it works for you too.

Cheers

anachronism

Hi I logged a Support Case with Solarwinds and got the following advice back which done the trick

Can you please do a repair on your Orion Installation.
How to Repair Solarwinds Orion
Please stop all Orion Services from the Orion Services Manager before running the repair.
From the Control Panel
1. Open Add/Remove Programs
2. Solarwinds Orion Network Perfomance Monitor
- Repair
Then re-run the configuration wizard
1. Start
2. All Programs
3. Solarwinds Orion
4. Configuration and Auto-Discovery
5. Configuration Wizard
6. Repair Website, Database and Services.

Repairing Orion will re-register all the files in the Orion install as well as replace any missing .dlls.

Hope it works for you too.

Cheers

Don't forget the step they never tell you about... re-apply any service packs after your repair.

I am suffering this issue... but we can't afford the continual downtime that SW insist on for any query we raise! Come on, tell us what's wrong, and stop fobbing people off with repairs, and expensive downtime (this wouldn't be so bad, if the services re-started in a timely manner, and didn't raise around 500 alerts on a restart, which our NOC have to investigate to confirm they are false positives!.

Re-install to me smacks of "we don't know why it happens, and aren't really interested in finding a proper solution".

Spincoach

While in the Network Sonar Discovery page. Look for the tab called Discovery Ignore List.

Open that and check to see if they are listed there. If they are then remove them.

"The re-install didnt work for me."

kenp

Thanks for this. I inherited the SolarWinds environment and didn't think to check there. This solved my problem!