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Cannot login to NPM Website with Admin account

Hello,

we have a trial Version of Orion NPM 8.5.0 and installed it now several times.
But we were not able to login to the Admin Website. (Username: admin and no password) does not work.

If we opened the account manager we can see that the admin account is not enabled for login - but I can't check that option as well.
If I add a new user, I can't check the opticon Admin Account as well.

I read that this may be fixed with hotfix 2 but I can't download it because this is only a trial version.

Can anybody help?

Thanks in advance

Marco

Find more posts tagged with

web_login_8.5.1

Accepted answers

All comments

mark_wiggans

Try installing the 8.5.1 version and see if you still have the same problem.

eljamali

we installed Version of Orion 8.5.1 . but we were not able to login to the Admin Website. (Username: admin and no password) does not work.

can you help us ??

cdoyle

Hi Eljamali,

Could you submit a support ticket so that we can look into this further with you?

You can submit it by logging into your customer portal and clicking "Submit a Ticket", or from here: http://www.solarwinds.com/support/

Cheers!
Caroline