I'm working on integrating SolarWinds with ServiceNow. As part of that, I've added a custom node property that gives each node an owner. The value of the property is exactly the assignment group in ServiceNow. When I set up my trigger action, if I statically set the assignment group with "name=Network Services", it works perfectly. However, if I use name=${N=SwisEntity;M=Node.CustomProperties.Device_Owner_Assignment_Group}, the field comes through as blank.
Has anyone run into issues using variables in reference fields, etc?
Thanks.
Robb