Hoping I can get some sort of feedback from you guys. I'm a little tired of going in circles with support on this one.
We have an orion NPM setup with a 2000 node license (that's nowhere near being full). From any windows XP or 7 box, with fully updated IE, Firefox, and Chrome, when we go to add SNMP resources to a node nothing happens.. Sorta.
When I do 'list resources' from the node detail page I'm given all of the proper volumes and interfaces present on that node. This tells me SNMP works. I can click the resources I want and click submit, which takes me back to the node detail page. However, nothing is ever created on the node detail page.
If I attempt this from a linux PC with Firefox it works fine. If I try this from a windows 2003 and 2008 server with a relatively outdated IE, it works fine. Obviously this points to my machine as the culprit. However, I've tested this from two other machines on the network that weren't set up by me (one w7, one xp) and had the exact same results as above - I can see resources but nothing is ever added.
I am seeing something interesting on these windows xp and windows 7 machines, though. There are errors being reported with ScriptResources.axd. I think this is directly related to the problem. Support has ignored me every time I've asked them to look at it (possibly for good reason, but it's better than them telling me to run and re-run snmpwalks on the same boxes (that work every damn time)). Here's an output:
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C)
Timestamp: Fri, 21 Oct 2011 16:47:19 UTC
Message: Invalid character
Line: 1
Char: 7
Code: 0
URI: orion/ScriptResource.axd
Message: 'ig_csom' is undefined
Line: 2801
Char: 2
Code: 0
URI: orion/ScriptResource.axd
Message: 'ig_shared' is undefined
Line: 448
Char: 2
Code: 0
URI: orion/ScriptResource.axd
Message: 'ig_csom' is undefined
Line: 795
Char: 3
Code: 0
URI: orion/ScriptResource.axd
Submitting the page with the resources I want checked gives me 5 or 6 more ig_csom undefined errors. I don't see these errors on the linux machine or the servers. Support's latest response was 'run snmpwalk again and show us the results, then run wireshark on the orion server and try it again and send us the results'. I don't think either of those is going to fix the problem.
Community thoughts?
