What's the deal with hardware monitor events??

Question

Don't get me wrong I like having these now but ever since I upgraded to 10.4 my events log is flooded with all different types (informational to critical).  Mostly are the hardware sensor up and then warnings/criticals like this :

subslot 0/3 transceiver 0 Rx Power Sensor Critical

What does that mean?  We have no reported issues, etc.  I opened a support case and I'm still unable to get an answer on how Orion comes up with the values for these?  There is 1 advanced alert that is turned on by default, I turned it off and still get alerts.  Since I have 4 pollers my EOC is flooded with these and covering up real issues.

I don't want to turn them off, I need them for fan and power supply monitoring, but right now I have too....it's just way too much.

JiriPsota · Answer

This was discussed also here

The workaround is ready for NPM 10.4 service release.

bobby.alvarez · Answer

I installed NPM 10.4 last night and starting getting the flood of hardware alerts as well.  I'm seeing Te1/11 Bias Current Sensor alerts and my NetApp hardware alerts are all going off.  Something in this new release is screwy.  I'm going to open a ticket this morning on these issues.

kalkenneth · Answer

I am in the same boat, i am receiving way too many hardware health event messages, this is masking other more useful events

I have disabled the advanced alert and still they come...   has anybody had any luck on silencing them?   all I would be interested in seeing is critical messages

Ken