I need to be able to define the following TRIGGER:
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(Trigger alert when 'all' apply)
Custom Property "DisplayGrouping" equal to "WAN Sites".
NodeStatus equal to "Up".
InterfaceStatus equal to "Down".
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When you create an Advanced Alert, there is a drop-down where you select the "Type of Property to Monitor". You have to select Node OR Interface, there is no "both". Let me explain why I need to combine these conditions in this manner...
We have a VPN appliance that through normal operation, may have a DSL or T1 attached to it's "Eth1" interface. These devices have cellular EVDO modems (PCMCIA cards) that serve as backup Internet options, if the main connection is down. We have no means of alerting when the primary connection goes down and the devices fail over, because the LAN/VPN address we monitor doesn't change. If a devices' Eth1 goes down, the EVDO powers up and connects to the Internet, the next time Orion polls the device it's still...UP.
What we've found is when the device has failed and is using its EVDO connection, Orion reports the Node UP, but the single Eth1 interface we're monitoring is DOWN.
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Node status is Up
'eth1-Outside (12.135.205.229)' is Down.
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I need to define an Advanced Alert to tell me when this is the case for my VPN appliances, so I know we've had a failure and can engage my team to investigate. If I create an Advanced Alert with "Type of Property to Monitor", I could monitor the Eth1 interface but I would NOT want to receive an alert if the NODE was DOWN. I expect the "Eth1" to be down when the Node is down... I don't expect the Node to be UP and Eth1 to be DOWN.
Is there a way to combine NODE and INTERFACE properties within an Advanced Alert? Feature request?