Team ,
we have configured around 50 netpath in our environment and most of the netpath is showing the path hop by hop but few of the netpath not showing the hop details
have followed the below process to fix the issue but no luck the issue still the same .please help me how to resolve this
- 1.Open C:\ProgramData\Solarwinds\Orion\NetPath\NetPathAgent.cfg with a
text editor as an administrator. - 2.Save a copy of
original NetPathAgent.cfg file as a backup. - 3.Stop the
SolarWinds Job Engine 2 service. - 4.Change the
following settings in the NetPathAgent.cfg file: - "EnableAdvancedBpf": false,
"TracerouteTimeout":
1500,
- 5.Save the file.
- 6.Start the
SolarWinds Job Engine 2 service.