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How do I reuse existing Alert Actions?

We upgraded from NPM 10.7 to 11.5.3...great.

Now I have to manage the alerting from the web GUI.

Our alert actions are complex. They, generally, either call a program or Perl scripts with 6 carefully formatted CL variables or send complex emails. I use to export and then import the alert actions.
Is this functionality really gone?

How do I do this now?

We are adding functionality to automate the ticket creation in HPSM and I am going to have to make an action for each pageing alert. These are basically identical, yet complex. Export/import was easy, this is a PITA.

Since all alert actions are listed in the Manage Actions view, how about an Assign to an Alert button/function (I know...feature request )?

This is really a bad thing to sacrifice to the Gods of getting it into the GUI.

Sign me...

Unhappy Camper

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blsanner

I know this doesn't help you with version 11.5.3, but if you upgrade to NPM version 12, you have the option to assign actions to alerts:

There is a similar option on the Action Manager tab that allows you to assign a particular action to an alert.

- blsanner

Loop1 Systems: SolarWinds Training and Professional Services

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mlandman

You are correct, that doesn't help. I upgraded from 10.7 to 11.5 just 3 weeks ago, and there is NO WAY we are upgrading again so soon or to a brandy new release.

This is a big miss on SolarWinds part!

BTW...Say Hello to Steve K for me.

mrxinu

mlandman - HEY! Hello to you; hope things are good on your end. Email, call, catch up soon. I've been writing Amazon Alexa skills lately and I'm going to come up with a way for us to talk to solarwinds products.