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Solarwinds reporting wrong status for the VM

Server is up and running but Solar winds is reporting as server down, performed the SNMP test , test is failed .what are the steps need to follow to resolve this issue?

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zackm

If you are referring the the ICMP/SNMP status of the node (signified by a red icon next to the node name), then the most likely culprit is an ACL blocking ICMP and/or SNMP Port 161 communication between your SolarWinds polling engine and the target device.

If you are referring to the guest status of the VM through the Virtualization tab, then you would want to start by testing the credentials being used to poll either the vCenter or ESX(i) host.

-ZackM

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