Every time i try and open an existing advanced alert to edit it the alert manger it crashes it also crashes when i try to create a new alert. Is this a known fault? Does anyone know of a work around?
Best bet is to just open a support ticket for further investigation
Having close to the same issue.
Trying to copy an advance alert and System manager hangs.
I am running Orion 9.5 Sp3 and this was just noticed today. Installation of SP3 was done yesterday.
This fixed my issue - Thanks Matt
1. Close all SolarWinds programs, including both the Advanced Alerts Manager and System Manager.2. Browse to <span style="font-size:10pt;">C:\Program Files\SolarWinds\Orion\</span>.3. Right-click <span style="font-size:10pt;">SWAlertActions8.dll</span>, and then click Open With....4. Click Open With....5. Select Select the program from a list, and then click OK.6. Click Browse..., and then browse to <span style="font-size:10pt;">C:\WINDOWS\System32</span>.7. Execute <span style="font-size:10pt;">regsvr32.exe</span>.8. Register <span style="font-size:10pt;">SWAlertActions8.dll</span>.
<span style="font-size:10pt;">C:\Program Files\SolarWinds\Orion\</span>
<span style="font-size:10pt;">SWAlertActions8.dll</span>
<span style="font-size:10pt;">C:\WINDOWS\System32</span>
<span style="font-size:10pt;">regsvr32.exe</span>
This worked a treat thanks
We have a knowledge base article that addresses a similar issue:
http://support.solarwinds.com/kbase/ProblemDetail.cfm?ID=1230
