In the attached files, I need to send values to the Alert message as well as send email message to support personnel.
There is a quick tutorial document on that subject. In particular, the message data is in the variable
${N=OLM.AlertingMacros;M=OLMAlertMessage.EventMessage}
https://documentation.solarwinds.com/en/Success_Center/orionplatform/Content/LM/LM-Alerting.htm