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No Polling NTP

I have recently migrated to NPM 9.5 from 8.5 and all has gone well except for one node. I have a Time & Frequency Solutions NTP8 time server which will not responce to NPM's ICMP requests, but I am able to get a responce from any system on our network using PING. NPM is able to get SNMP v1 data back.

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bshopp

Can you see any diagnostic as to why it will not respond to Orion on the box itself? Can you ping from the command line on the Orion server ok?

mschwarz

Your server may not be responding because of some data in the ICMP packet from NPM. Something to check: In NPM, go to File, Orion Network Performance Monitor Settings, Network TAB, and then check the secion that says "Data portion of ICMP packet." If there is any data in that text box try removing it and seeing if you can get a ping response. I remember having to remove all text (some solarwinds identifier) to get a server to respond. I currently have that box empty.