Eventlog error for Solarwinds Orion 7.5

sywhit

The SolarWinds Network Performance Monitor service terminated unexpectedly. It has done this 121 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.”

While the error appears quite often and is annoying, by setting the service to restart itself we don’t appear to lose continuity for monitoring and reporting. Any ideas as to what might be causing this ?.

FormerMember

We're seeing 2 Application Errors on both pollers we have (v7.5). In the Application Event Log are these entries...then the NPM service restarts.

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 1/19/2005
Time: 3:19:39 AM
User: N/A
Computer: NOCPERF2
Description:
Faulting application NetPerfMonService.EXE, version 5.2.0.0, faulting module SNMPv61.ocx, version 6.1.1.8, fault address 0x000014c6.


Event Type: Information
Event Source: Application Error
Event Category: (100)
Event ID: 1004
Date: 1/19/2005
Time: 11:19:15 AM
User: N/A
Computer: NOCPERF2
Description:
Reporting queued error: faulting application NetPerfMonService.EXE, version 5.2.0.0, faulting module SNMPv61.ocx, version 6.1.1.8, fault address 0x000014c6.


The suspicion from SW is that there may be a device sending bad SNMP data. However, after sending Orion debug files and sniffer capture to SW they haven't been able to confirm what the problem really is. It's getting very frustating...gaps in charts and losing stats each time this happens. Management isn't to happy about it. They want it fixed. We rebuilt our database from scratch over the weekend thinking the database was corrupted. Orion has run good for the last 3 days up until last night. Now it's back again.

If ANYONE can shed some light on this I would be tremendously grateful!