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Upgrade to NPM 10.1.2 from NPM 10 hanging?

ecklerwr1

It looks like my upgrade has hung at the part of the install where it says:

Installing SolarWinds Collector 2.0 about two thirds of the blue bar across and hasn't moved in a couple hours.

Has anyone seen anything like this before?

I had to cancel install and now things aren't looking so good.

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Accepted answers

ecklerwr1

The install finally completed. I ended up having to re-license NPM offline since my server is in a DMZ... but after getting that right it looks like everything is back up and running. Not sure why my original upgrade hung for soooooo long at Installing SolarWinds Collector 2.0 but d@ng it's a relief to have NPM back up and running on 10.1.2!!!

All comments

ecklerwr1

I tried to rerun the installer and it uncompresses the msi's etc. then says it's doing visual c++ runtime etc. then jumps right to the same place 2/3rd of solarwinds collector 2.0 and fails almost immediately.

ecklerwr1

wonderful... I can't repair the old version either... it immediately says i have to finish the current install first....

At least I backed up my database and webconfig before trying this....

When I upgraded from 9.5.1 to 10 I never had any problems like this.

ecklerwr1

Wow after rerunning installer three times it's made it past where it died before... we'll see what happens... fingers crossed!!!

ecklerwr1