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8.5.1: Permission issue?

All,

Running bleeding-edge and just bumped into this one (never saw this before). I run two polling engines, using the primary to work on. When I try to connect to the second polling engine, I get this error:

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CNeale

I am getting the very same message. I just had to reimage my main Orion server and I cannot open Systems Manager for any of my other pollers from this server. Also, this is where we have APM installed and I am getting Unknown states on all the applications on my servers it is monitoring.

mark_wiggans

First try running through the entire configuration wizard- If this does not help resolve then shutdown all the services related to SW/Orion and reboot the server.

CNeale

I did both run the configuration wizard and then after that didn't make a difference, I did reboot the server. Still unable to open remote pollers on my SLX server and still getting unknown status on application services.

mark_wiggans

It looks like a permissions issue. I would open a trouble ticket to get this resolved. As for APM - the latest service pack addressed some of the unknown status issues.