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Advanced Alerts ${ProcessName} Question

This is driving me nuts.

I have an Advanced alert That sends an email and that works fine.

When the trigger action alerts sends the email ${ProcessName} comes to me as blank entry

When the reset action sends the email ${ProcessName} works just fine and displays the process name

I have deleted, recreated and copied the alert 20 times and nothing I try makes the trigger alerts display ${ProcessName}

This is what my alert looks like

Email Subject

${ProcessName} on ${NodeName} is ${ComponentStatus}

Message

Server Name = ${NodeName}
Process or Service Name = ${ProcessName}
Status = ${ApplicationStatus}

So if anyone has any ideas I can try or an explanation of why this might be happening I would appreciate it.

Thanks

Brian

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BHG_2008

Try adding "<tablename>." in front of variable.

brian.yarab

Thanks for the reply but how do I know what the table name is ?

And what would the exact syntax of the command look like ?

<tablename>${ProcessName}

<tablename>.${ProcessName}

Sorry but my sql is very limited and I am just trying to use the drop down menus provided.

I can tell you I how I am inserting the variable now though if that helps.

When in message I select insert variable > APM:Component > ProcessName and click on build selected variable.

qle

Keep in mind that process name will appear blank for components such as WMI counters or port monitors. Have you tried adding ${ComponentName} to your alert message to determine the actual component that's triggering the alert?

brian.yarab

Yes ${ComponentName} is what I went with for now but I am looking for more detail on the email alerts. One component can be monitoring 6 processes the way I have it set up.

What Doesn't make sense to me is that ${ProcessName}does work when the alert sends the reset email but just not on the trigger emails.

Also since the trigger and reset alerts properly get sent to the Event log on Orion why can I not also get those same message sent to event log sent to email as well.

This is taken from the Orion last 25 events and this is how I want my email alert to look. That looks to be Processname - Component name - NODE - Status

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