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Can't Read Data on NPM Node/Interface

rrperez

Why can't I read the data on specific nodes/interface when they are monitored as UP?

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mattjenkins

Hi rrperez,

Are they all snmp devices? it could be that some are only defined as icmp only devices...

What sort of data are you missing?? Are the devices the same? ie two switches that are exactly the same, one collect's data the other doesnt?

rrperez

Thanks for the response matt,

Yes they are all snmp devices, most likely servers. I can't view the data from the CPU Load and Memory Use and also the eth0, lo and other interfaces are in the unknown status or in a question mark logo.

rrperez

Another thing is that, even though the said devices are monitored UP and responding to ping, sometimes alerts says they are down.

mattjenkins

Can you provide some screen shots?? Do you have an engineers toolset or some other snmp tool you try and access this info from?

rrperez

Server Details

Server Data

mattjenkins

That looks like SNMP is no longer working on the device. Can you try accessing the device using another SNMP tool? (Engineers toolset for example)

rrperez

SNMP works fine on the servers, and I can access the servers SNMP through MIB walk.