I'm taking my first dive into this arena and am having some unexpected results. I set up custom pollers yesterday to monitor the mail queue's on my spam firewalls. The pollers are set for a raw value type with None as the type. I set my trigger as follows:
Match all:
Status is greater than or equal to 250
Poller Name is equal to InMailQueue
AlertGroup is equal to SpamFilter
AlertGroup is a custom property I use to classify my devices for different alerts. The problem is that this alert is triggering when the value is far less than 250. For example I just got an email that the queue was at 4. Looking at the custom poller status values in the web interface confirms this value. Does anyone have any ideas? Am I using the wrong value to match up with the greater than 250 since I'm using raw values instead of counters or something?