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PerfStack 2.0 Real Time Polling not working?

Turned on Perfstack real time polling for average cpu load on a sql server as well as several other servers in our environment and it doesn't appear to be working at all.

Been waiting for over 10 minutes for data to show up and nothing ever gets plotted:

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ryan.davis26

Submitted a solarwinds case, will report back here with their findings.

Manilyn_Ramos

have you already resolved this issue?

ryan.davis26

Have not; and support had been fantastically un-helpful!

neomatrix1217

Go here http://yoursevername/Orion/Admin/swis.aspx and check the drop-down list do you see any tables called Cortex?

ryan.davis26

Yes there are cortex tables

familyofcrowes

Im having the same issue with my case....

joelgarnick

Any luck? I'm having the same problem...

I did just add a windows node via snmp (have been using wmi) and i'm able to do real-time polling on that one. I tried to add an interface that was snmp before and that did not work.

neomatrix1217

Does the Avg CPU load show 0 in the node details summary page under the vital statistics tab?

Manilyn_Ramos

we don't see any data... it seems the graph went stopped or waiting for the default interval when we hit 'Real-Time'

aLTeReGo

This issue was resolved in Orion Platform 2017.3 Hotfix 2. What version are you currently running?

Manilyn_Ramos

here's mine, Orion 2017.3.4 SP4

aLTeReGo

Manilyn Ramos, would you please open a support case for this issue and post your case number here? I will see that it gets escalated to the appropriate individual.